Through lack of distinction and incoherence, DTC ‘blands’ are quickly forgotten, or worse, driving traffic to their competition. Purpose can be the DTC differentiator, enabling brands to stand up with cultural relevance and stand out with real meaning – in design, communication, and importantly, innovation. Consumers are
four to six times more likely to purchase, protect and champion purpose-driven companies.
And, importantly, leveraging brand purpose in culture can dramatically accelerate its traction. Whilst ‘pushing’ a brand to consumers plays a vital role in growing a DTC’s customer base, brands have to recognize the rules changing. As we move into what many are calling DTC 3.0, brands can’t win by simply pumping money into social advertising. DTC is increasingly becoming culture-driven, where relationships with consumers go beyond transaction and are developed through authentic connection and sustained through content and community. For distinctive DTC brands with purpose, leveraging creativity and brand beliefs can accelerate visibility and make a mark on culture, without breaking the bank.
There is no doubt that DTC is a growth strategy that’s here to stay, offering a more accelerated and dynamic path to success than any other traditional model. But with the barrier of differentiation in the way of such success, brands must adopt the best of new practices with the everlasting principles of old in order to cut through with real results.
For DTC brands looking to embrace purpose in the business strategy and branding building activities, these are the three things they should do next:
Define your purpose: Move beyond DTC as the sole value proposition towards a brand purpose that captures who you are and the impact you’re here to create.
Distinguish your brand: Shape a brand experience that kicks back against ‘blanding’ to deliver memorability and meaning at every touchpoint.
Multiply your disruption: Leverage this newfound perspective to expand your visibility and impact in consumer culture and accelerate your growth.